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Product and Regulatory Guide,
Limited Warranty & Agreement
2
XBOX ONE PRODUCT GUIDE,
LIMITED WARRANTY & AGREEMENT
For Xbox One console, Kinect for Xbox One sensor, and
accessory product manuals, go to
xbox.com/xboxone/support/manual. Kinect for Xbox One
sensor and adapter may be sold separately.
IMPORTANT PRODUCT SAFETY AND
WARRANTY INFORMATION
This symbol identifies safety and health
information in this product guide
Read this guide for important safety and health
information for the product that you have purchased.
WARNING: Failure to properly set up, use, and care
for the Xbox One console and Kinect for Xbox One sensor
can increase the risk of serious injury, death, property
damage, or damage to the product or related accessories.
Read this product guide for important safety and health
information or go to xbox.com/xboxone/manual.
AGREEMENT TO XBOX ONE LIMITED WARRANTY &
AGREEMENT AND SOFTWARE LICENSE TERMS
You must accept the Microsoft Services Agreement at
microsoft.com/msa, the software license terms at
xbox.com/xboxone/slt, and the Limited Warranty &
Agreement at xbox.com/xboxone/warranty for your
Xbox
One console, Xbox accessories and/or Kinect for
Xbox sensor. By purchasing or using the Xbox One console,
Xbox accessories and/or Kinect for Xbox One sensor, you
agree to be bound by these terms. Please read them. If you
do not accept them, do not set up or use your Xbox One
console, Xbox accessories and/or Kinect for Xbox One
sensor and return the Xbox product to Microsoft or your
retailer for a refund.
INITIAL CONSOLE SETUP AND UPDATES
You must connect to the Internet for initial console setup
and updates before you can play offline (broadband
Internet recommended [1.5 mbps down/768 kbps up].
Microsoft account and account on Xbox Live in an
Xbox One-supported Xbox Live country/region required
for initial setup and updates and for some features; ISP
fees apply). For answers to questions about console
setup, troubleshooting steps, and Xbox Customer Support
contact information, visit support.microsoft.com
USE WITH INFRARED DEVICES
The Kinect sensor may interfere with or degrade operation
of infrared devices, including remote controls and 3D
glasses. If you notice interference or reduced range, please
try repositioning the Kinect sensor or infrared device. If
a Kinect sensor will be used, an Xbox One adapter will
be required.
ELECTRICAL SAFETY
WARNING
As with many other electrical devices, failure to take the
following precautions can result in serious injury or death
from electric shock, fire, or damage to the Xbox One
console or Kinect sensor.
AC-Powered Devices
Select an appropriate power source for your Xbox One
console:
• Use only AC power cord that came with your console
or that you received from an authorized repair center.
If you need a replacement AC power cord, you can
find Xbox Customer Support contact information at
support.microsoft.com
• Confirm that your electrical outlet provides the type
of power indicated on the console (in terms of voltage
[V] and frequency [Hz]). If you are not sure of the type
of power supplied to your home, consult a qualified
electrician.
• Do not use non-standard power sources, such as
generators or inverters, even if the voltage and
frequency appear acceptable. Use only AC power
provided by a standard wall outlet.
• Do not overload your wall outlet, extension cord,
power strip, or other electrical receptacle. Confirm
that they are rated to handle the total current (in
amps [A]) drawn by the Xbox One console (indicated
on the console) and any other devices that are on the
same circuit.
CAUTION: Cables and Cords
To reduce potential trip hazards or entanglement
hazards, arrange any cables and cords so that people
and pets are not likely to trip over or accidentally pull on
them as they move around or walk through the area and
do not allow children to play with cables and cords.
To avoid damaging the power cords and power supply:
• Protect power cords from being walked on or crushed.
• Protect cords from being pinched or sharply bent,
particularly where they connect to the power outlet
and the console.
• Do not jerk, knot, sharply bend, or otherwise abuse
power cords.
• Do not expose power cords to sources of heat.
• Keep children and pets away from power cords. Do
not allow them to bite or chew on them.
• When disconnecting power cords, pull on the plug, do
not pull on the cord.
If a power cord becomes damaged in any way, stop using
it immediately. Visit support.microsoft.com for Xbox
Customer Support contact information.
Unplug your Xbox One console during lightning storms or
when unused for long periods.
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BATTERY POWERED DEVICES
WARNING: Battery Safety
The following precautions apply to all products that use
disposable or rechargeable batteries including lithium
polymer. Improper battery use may result in serious injury,
death, property damage, or damage to the product or
related accessories as a result of battery fluid leakage,
fire, overheating, or explosion. Released battery fluid is
corrosive and may be toxic. It can cause skin and eye burns,
and is harmful if swallowed. To reduce the risk of injury:
Keep batteries out of reach of children.
Remove the batteries if they are worn out or before storing
your device for an extended period. Always remove old,
weak, or worn-out batteries immediately and recycle or
dispose of them in accordance with local and national/
regional disposal regulations.
If a battery leaks, remove all batteries by reversing the
installation steps provided for this product, being careful to
keep the leaked fluid from touching your skin or clothes.
If fluid from the battery contacts skin or clothes, flush
skin with water immediately. Before inserting new
batteries, thoroughly clean the battery compartment
with a dry cloth, or follow the battery manufacturer’s
recommendations for cleanup.
• Do not crush, open, puncture, mutilate, heat above
35°C (95°F) apply direct heat to, or dispose of
batteries in fire.
• Do not mix new and old batteries or batteries of
different types (for example, carbon-zinc and alkaline
batteries).
• Do not allow metal objects to touch the battery
terminals on the device; they can become hot and
cause burns.
• Do not carry or place batteries together with
necklaces, hairpins or other metal objects.
• Do not leave a battery-powered device in direct
sunlight for an extended period, such as on the dash
of a car during the summer.
• Do not immerse batteries in water or allow them to
become wet.
• Do not connect batteries directly to wall outlets or car
cigarette-lighter sockets.
• Do not attempt to connect to the battery terminals
unless using a Microsoft approved host device.
• Do not strike, throw, step on, or subject batteries to
severe physical shock.
• Do not pierce battery casings in any manner.
• Do not attempt to disassemble or modify batteries in
any way.
• Do not recharge batteries near a fire or in extremely
hot conditions.
USE AND CARE OF YOUR XBOX ONE
CONSOLE
WARNING: Do Not Attempt Repairs
Do not attempt to take apart, open, service, or modify the
Xbox One console, Kinect sensor or accessories. Doing so
could present the risk of electric shock, fire or other hazard,
or damage to your Xbox One console, Kinect sensor or
accessories. Evidence of any attempt to open and/or
modify the Xbox console, Kinect sensor or accessories,
including any peeling, puncturing, or removal of any of the
labels, will void the Limited Warranty and render the
Xbox One, Kinect sensor or accessories ineligible for
authorized repair. Modifying your console can result in a
permanent ban from Xbox Live, which is required for game
play and some other console uses.
WARNING: Do not allow the console, battery pack,
or sensor to become wet
To reduce the risk of fire or shock, do not expose the
console or sensor to rain or other types of moisture.
Use in accordance with these instructions:
• Do not use near any heat sources.
• Do not position the console vertically, unless using an
official Microsoft approved stand.
• Only use attachments/accessories specified by
Microsoft.
• Disconnect the console from electrical power to
prevent the console from being turned on and off or
the disc from being ejected during cleaning.
• Clean the outside of the Xbox One only. Make sure
that no objects are inserted into ventilation openings.
• Use a dry cloth—do not use abrasive pads,
detergents, scouring powders, solvents (for example,
alcohol, gasoline, paint thinner, or benzene), or other
liquid or aerosol cleaners.
• Do not use compressed air.
• Do not use DVD head cleaner devices.
• Do not attempt to clean connectors.
• Clean the console feet and the surface on which the
Xbox One rests with a dry cloth.
Avoid smoke and dust
Do not use the console in smoky or dusty locations. Smoke
and dust can damage the console, particularly the optical
disc drive.
Disc use
To avoid jamming the disc drive and damaging discs or
the console:
• Remove discs before moving the console.
• Never use cracked discs. They can shatter inside the
console and jam or break internal parts.
• Always return discs to their storage containers when
they are not in the disc drive. Do not store discs in
direct sunlight, near a heat source, or on your
Xbox One. Always handle discs by their edges. To
clean game and other discs:
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Do not use disc-cleaning devices.
Metallic objects and stickers
Do not place metallic items or stickers near or on the
Xbox One, as they can interfere with controller, networking,
and eject and power buttons.
CAUTION: Stationary images in video
games can “burn” into some TV screens, creating a
permanent shadow. Consult your TV owner’s manual of
manufacturer before playing games.
PLAY SPACE
WARNING: Gameplay with your Kinect sensor
may require varying amounts of movement. To
reduce the risk of injury or property damage, take the
following precautions before playing:
• Make sure you have enough space to move freely.
• Look in all directions (right, left, forward, backward,
down, and up). Make sure there is nothing you might
trip on—toys, furniture, or loose rugs, for example.
• Make sure your play space is far enough away from
windows, walls, stairs, etc.
• Be aware of children and pets in the area. If necessary,
move objects or people out of the play space.
While playing:
• Stay far enough away from your TV to avoid contact.
• Keep enough distance from other players, bystanders,
and pets. This distance may vary between games,
so take account of how you are playing when
determining how far away you need to be.
• Stay alert for objects or people you might hit or trip
over. People and objects can move into the area
during play, so always be alert to your surroundings.
• Make sure you always have good footing while
playing:
• Play on a level floor with enough traction for game
activities.
• Make sure to use proper footwear for gaming or are
barefoot, if appropriate. Do not wear high-heels,
flip-flops, etc.
Don’t overexert yourself
Gameplay with the Kinect sensor may require varying
amounts of physical activity.
Consult a doctor before using the sensor if you have any
medical condition or issue that affects your ability to
safely perform physical activities, or if you:
• are or may be pregnant,
• have heart, respiratory, back, joint, or other
orthopedic conditions,
• have high blood pressure,
• have difficulty with physical exercise, or
• have been instructed to restrict physical activity.
Consult your doctor before beginning any exercise routine
or fitness regimen that includes using the Kinect sensor.
Do not play under the influence of drugs or alcohol, and
make sure your balance and physical abilities are sufficient
for any movements while gaming.
Take breaks periodically
Stop and rest if your muscles, joints, or eyes become
tired or sore.
If you experience excessive fatigue, nausea, shortness
of breath, chest tightness, dizziness, discomfort, or pain,
STOP USING IMMEDIATELY and consult a doctor.
PLAY HEALTHY
WARNING: Important Health Warnings about
Playing Video Games
Photosensitive Seizures
A very small percentage of people may experience a
seizure when exposed to certain visual images, including
flashing lights or patterns that may appear in video games.
Even people who have no history of seizures or epilepsy
may have an undiagnosed condition that can cause these
“photosensitive epileptic seizures” while watching video
games.
These seizures may have a variety of symptoms, including
lightheadedness, altered vision, eye, or face twitching,
jerking or shaking of arms or legs, disorientation,
confusion, or momentary loss of awareness. Seizures may
also cause loss of consciousness or convulsions that can
lead to injury from falling down or striking nearby objects.
Immediately stop playing and consult a doctor if you
experience any of these symptoms. Parents should watch
for or ask their children about the above symptoms—
children and teenagers are more likely than adults to
experience these seizures. The risk of photosensitive
epileptic seizures may be reduced by taking the following
precautions:
• Sit or stand farther from the TV screen.
• Use a smaller TV screen.
• Play in a well-lit room.
• Do not play when you are drowsy or fatigued.
• If you or any of your relatives have a history of
seizures or epilepsy, consult a doctor before playing.
Musculoskeletal Disorders
Use of game controllers, keyboards, mice, or other
electronic input devices may be linked to serious injuries
or disorders.
When playing video games, as with many activities, you
may experience occasional discomfort in your hands, arms,
shoulders, neck, or other parts of your body. However, if
you experience symptoms such as persistent or recurring
discomfort, pain, throbbing, aching, tingling, numbness,
burning sensation, or stiffness, DO NOT IGNORE THESE
WARNING SIGNS. PROMPTLY SEE A QUALIFIED HEALTH
PROFESSIONAL, even if symptoms occur when you are
not playing a video game. Symptoms such as these can
be associated with painful and sometimes permanently
disabling injuries or disorders of the nerves, muscles,
tendons, blood vessels, and other parts of the body. These
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musculoskeletal disorders (MSDs) include carpal tunnel
syndrome, tendinitis, tenosynovitis, vibration syndromes,
and other conditions.
While researchers are not yet able to answer many
questions about MSDs, there is general agreement that
many factors may be linked to their occurrence, including
medical and physical conditions, stress and how one copes
with it, overall health, and how a person positions and
uses their body during work and other activities (including
playing a video game).
Some studies suggest the amount of time a person
performs an activity may be a factor.
Some guidelines that may help you work and play more
comfortably and possibly reduce your risk of experiencing
an MSD can be found in the Healthy Gaming Guide at
xbox.com/xboxone/playhealthy. These guidelines address
topics such as:
• Positioning yourself to use comfortable, not awkward,
postures.
• Keeping your hands, fingers, and other body parts
relaxed.
• Taking breaks.
• Developing a healthy lifestyle.
If you have questions about how your own lifestyle, activities,
or medical or physical condition may be related to MSDs, see
a qualified health professional.
WARNING: Choking Hazard
This device may contain small parts that may be a choking
hazard to children under 3. Keep small parts away from
children.
Make sure children play safely
Make sure children using any Xbox One accessory
together with the Xbox One console and Kinect sensor
play safely and within their limits, and make sure that they
understand proper use of the system.
Avoid glare
To minimize eyestrain from glare, try the following:
• Position yourself at a comfortable distance from your
television or monitor and the Kinect sensor.
• Place your television or monitor and Kinect sensor
away from light sources that produce glare, or use
window blinds to control light levels.
• Choose soothing natural light that minimizes glare
and eyestrain and increases contrast and clarity.
• Adjust your television or monitor brightness and
contrast.
CAUTION: Prevent the console from falling
If the Xbox One falls and hits someone, especially a small
child, it could cause serious injury. To reduce the risk of
such injuries and damage to the Xbox One console, set up
the Xbox One according to these instructions. Place the
console on a surface that:
• Is flat and level.
• Is stable and not likely to tip over.
• Allows all four feet of the console to be in contact with
the surface.
• Is not likely to allow the console to slip or slide off.
• Is clean and free of dust and debris.
Position your Xbox One
Your console should only be used in the horizontal position.
If vertical positioning is desired, an official Microsoft
approved stand must be used. If you need to change the
location of your console, remove discs, power down the
system and remove all cables before moving the console.
Prevent the console from overheating
Do not block any ventilation openings on the console. Do
not place the console on a bed, sofa, or other soft surface
that may block openings. Do not place the console in a
confined space, such as a bookcase, rack, or stereo cabinet,
unless the space is well ventilated.
Do not place the console near any heat sources, such as
radiators, heat registers, stoves, or amplifiers.
Using the Xbox One in an environment where the external
temperature varies widely and quickly might damage the
console. When moved to a location with a temperature
difference of 20 degrees or more from the previous location,
allow the console to come to room temperature before
turning it on. The console’s operating temperature is +5ºC
(+41ºF) to +35ºC (+95ºF).
WARNING: Hearing Safety
Extended exposure to high sound volumes when using a
headset may result in temporary or permanent hearing
loss. To reduce the risk of hearing loss, set the volume
loud enough to hear clearly in quiet surroundings, and
no louder.
• Do not increase the volume after you start listening.
Your ears can adapt over time so that high volume
sounds normal, but the high volume may still damage
your hearing.
• Do not increase the volume to block out outside noise.
The combination of outside noise and sound from
your headphones can damage your hearing. Sealed or
noise-canceling headphones can reduce outside noise
so that you don’t have to turn up the volume.
• If you can’t understand someone nearby speaking
normally, turn down the volume. Sound that drowns
out normal speech can damage your hearing. Even
with sealed or noise canceling headphones, you
should be able to hear nearby people speak.
Minimize your time listening to loud sound
• The more time that you spend exposed to high sound
volumes, the more likely you are to damage your
hearing. The louder the sound, the less time that is
required to damage hearing.
• At maximum volume, listening to music on the
device with headphones can permanently damage
your hearing in 15 minutes. Even lower volumes can
damage hearing if you are exposed to it for many
hours. All of the sound that you are exposed to during
a day adds up. If you are exposed to other loud sound,
it takes less time listening at high volumes to cause
hearing damage.
• To safely use the device without a time limit, keep
the volume low enough that you can carry on a
conversation with people nearby.
