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CE.04.00.0783.00-B
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Ninebot KickScooter
Product Manual
Manuel du produit
Produkthandbuch
Manuale del prodotto
Manual del producto
Instrukcja obsługi
Producthandleiding
Manual do produto
EN
FR
DE
IT
ES
PL
NL
PT
Raccolta Carta
The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time. Visit
www.segway.com or check the Segway-Ninebot app to download the latest user materials. You must install the app, activate your KickScooter,
and obtain the latest updates and safety instructions.
Le fabricant se réserve le droit d'apporter des modifications au produit, de publier des mises à jour du firmware et de mettre à jour ce manuel
à tout moment. Visitez www.segway.com ou consultez l'application Segway-Ninebot pour télécharger les derniers contenus destinés à
l'utilisateur. Vous devez installer l'application, activer votre Kickscooter et obtenir les dernières mises à jour et consignes de sécurité.
Der Hersteller behält sich das Recht vor, jederzeit Änderungen am Produkt vorzunehmen, Firmware-Updates zu veröffentlichen und dieses
Handbuch zu aktualisieren. Besuchen Sie www.segway.com oder schauen Sie in der Segway-Ninebot-App nach, um die neuesten
Benutzermaterialien herunterzuladen. Sie müssen die App installieren, Ihren KickScooter aktivieren und die neuesten Aktualisierungen und
Sicherheitsanweisungen erhalten.
Il produttore si riserva il diritto di apportare modifiche al prodotto, rilasciare aggiornamenti del firmware e aggiornare il presente manuale in
qualsiasi momento. Visitare il sito www.segway.com o controllare l'app Segway-Ninebot per scaricare i materiali più recenti rivolti agli utenti. È
necessario installare l'app, attivare il KickScooter e ottenere gli ultimi aggiornamenti e le istruzioni di sicurezza.
El fabricante se reserva el derecho de realizar cambios en el producto, fabricar actualizaciones de sus piezas y actualizar este manual en
cualquier momento. Visite www.segway.com o consulte la aplicación Segway-Ninebot para descargar los materiales más recientes para el
usuario. Debe instalar la aplicación, activar el KickScooter y obtener las últimas actualizaciones e instrucciones de seguridad.
Producent zastrzega sobie prawo do wprowadzania zmian w produkcie, aktualizacji oprogramowania wbudowanego oraz aktualizacji niniejszej
instrukcji w dowolnym momencie. Odwiedź witrynę www.segway.com lub otwórz aplikację Segway-Ninebot, aby pobrać najnowsze materiały
dla użytkownika. Musisz zainstalować aplikację, aktywować hulajnogę KickScooter, a także uzyskać najnowsze aktualizacje i instrukcje
dotyczące bezpieczeństwa.
De fabrikant behoudt zich het recht voor om op elk moment wijzigingen aan het product aan te brengen, firmware-updates uit te brengen en
deze handleiding bij te werken. Ga naar www.segway.com of bekijk de Segway-Ninebot-app om het nieuwste gebruikersmateriaal te
downloaden. U moet de app installeren, uw KickScooter activeren en de nieuwste updates en veiligheidsinstructies verkrijgen.
O fabricante reserva-se o direito de fazer alterações no produto, lançar atualizações de firmware e atualizar este manual a qualquer momento.
Visite www.segway.com ou verifique a aplicação Segway-Ninebot para descarregar os materiais de utilizador mais recentes. Deve instalar a
aplicação, ativar a sua KickScooter e obter as últimas atualizações e instruções de segurança.
EN
FR
DE
IT
ES
PL
NL
PT
EN The pictures shown are for illustration purposes only. The actual product may vary.
FR Les images sont présentées à titre indicatif uniquement. Le produit réel peut varier.
DE Die gezeigten Abbildungen dienen nur zur Veranschaulichung. Das tatsächliche Produkt kann davon abweichen.
IT Le immagini mostrate sono solo a scopo illustrativo. Il prodotto effettivo può subire variazioni.
ES Las imágenes que se muestran son solo para fines ilustrativos. El producto real puede variar.
PL Przedstawione obrazy służą wyłącznie do celów ilustracyjnych. Faktyczny produkt może wyglądać inaczej.
NL De getoonde foto's zijn alleen ter illustratie. Het werkelijke product kan variëren.
PT As imagens apresentadas são meramente ilustrativas. O produto real pode variar.
Power Button: Press the button to power on the scooter; press and hold the button for 2 seconds to power it off. When the scooter is on,
press the button to turn on/off the headlight and the tail light, and press twice to switch between the speed modes.
Speedometer: It displays the current speed of the scooter, as well as error codes.
Walk Mode: Max. speed is 5 km/h (3.1 mph).
The headlight and tail light are always on and can't be turned off.
* How to enable in the Segway-Ninebot app: Settings > Walk Mode.
Speed Mode: There are two modes available. The top speed is as follows:
Left Directioin Indicator: When this icon blinks, it indicates that the direction indicators on the left side are turned on.
Right Directioin Indicator: When this icon blinks, it indicates that the direction indicators on the right side are turned on.
Error Notification: It indicates that the scooter has detected an error.
Temperature Warning: It indicates that the battery temperature has reached 55°C (131°F) or is below 0°C (32°F).
* At this point, the scooter cannot accelerate normally and may not be charged. Do not use until the temperature has reverted to the
normal range.
Bluetooth: It indicates that the scooter has been successfully connected to the mobile device.
Battery Level: The total battery power equals 5 bars.
* The battery power is very low when the first battery bar is red. Please charge your scooter immediately.
Locking Reminder: When the icon lights up, it means the scooter is locked. If abnormal movements are detected, the scooter will start
beeping and the tail light will falsh.
Diagram
1
EN EN
Dashboard & Power Button
Speedometer
Temperature Warning
Locking Reminder
Bluetooth
Speed Mode
Walk Mode
* For 051401D only
* For 051401D only
* For 051401D only
Headlight
Error Notification
Battery Level
Power Button
Model
Mode E2 Speed limit E2 Plus Speed limit
15 km/h (9.3 mph)
20 km/h (12.4 mph)
20 km/h (12.4 mph)
25 km/h (15.5 mph)
D (Standard mode)
S (Sport mode)
Bell
Handlebar
Electronic Throttle
Direction Indicator Switch
Left Direction
Indicator
Right Direction
Indicator
Left Direction Indicator
Right Direction Indicator
Snap Hook
Dashboard
Brake Lever
Headlight
Stem
Safety Button
Returning mark
Folding Mechanism
Quick-release Lever
Front Fork
Front Fender
Hub Motor
Charge Port
Footboard
Buckle
Rear Fender
Drum Brake
Tail Light &
Rear Reflector
Side Reflector
Front Reflector
Kickstand
Battery Compartment
Power Button
01 02
EN EN
Specifications
2
[1]: Theoretical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), 70% of max. speed on average on pavement.
[2]: Typical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), at the max. speed on average on pavement.
* Some of the factors that affect range include speed, load, number of starts and stops, ambient temperature, etc.
Approx. 1070 × 445 × 1140 mm (42.1 × 17.5 × 44.9 in)
Approx. 1070 × 445 × 504 mm (42.1 × 17.5 × 19.8 in)
Approx. 14.4 kg (31.7 lbs)
Product
Rider
Machine
Battery
Motor
Charger
Ninebot KickScooter E2 Plus
051402E
Item Parameter
Name
Model
Length × Width × Height
Folded: Length × Width × Height
Net Weight
Max. Payload
Recommended Age
Required Height
Max. Speed
Theoretical Range[1]
Typical Range[2]
Max. Slope
Traversable Terrain
Operating Temperature
Storage Temperature
IP Rating
Duration of Charging
Nominal Voltage
Max. Charging Voltage
Charging Temperature
Nominal Energy
Nominal Capacity
Battery Management System
Output Power
Input Voltage
Max. Output Voltage
Rated Output
Tires 8.1-inch inner hollow shock-absorbing tires
36.3 W
100-240 V~ 50-60 Hz
25.2 V
24.2 V 1.5 A
Max. power 0.50 kW, 500 W
Nominal Power 0.3 kW, 300 W
21.6 V
25.2 V
0°C–44°C (32–111°F)
220 Wh
10.2 Ah
Protection against overvoltage/undervoltage/short circuit/overcur-
rent/over temperature
Approx. 25 km/h (15.5 mph)
Approx. 25 km (15.5 miles)
Approx. 20 km (12.4 miles)
Approx. 12%
Mostly smooth roads or normal asphalt, tarmac roads
-10–40°C (14–104°F)
-10–50°C (14–122°F)
IPX4
Approx. 7.5 h
90 kg (198 lbs)
14–60 years old
130–190 cm (4'3''–6'2'')
Tire
051402B
Approx. 1070 × 445 × 1140 mm
(42.1 × 17.5 × 44.9 in)
Approx. 1070 × 445 × 504 mm
(42.1 × 17.5 × 19.8 in)
Approx. 1070 × 473 × 1140 mm
(42.1 × 18.6 × 44.9 in)
Approx. 1070 × 473 × 504 mm
(42.1 × 18.6 × 19.8 in)
Product
Rider
Machine
Battery
Motor
Charger
Ninebot KickScooter E2
051401E
Item Parameter
Name
Model
Length × Width × Height
Folded: Length × Width × Height
Max. Payload
Recommended Age
Required Height
Max. Speed
Theoretical Range[1]
Typical Range[2]
Max. Slope
Traversable Terrain
Operating Temperature
Storage Temperature
IP Rating
Duration of Charging
Nominal Voltage
Max. Charging Voltage
Charging Temperature
Nominal Energy
Nominal Capacity
Battery Management System
Output Power
Input Voltage
Max. Output Voltage
Rated Output
Tires
Direction Indicators
8.1-inch inner hollow shock-absorbing tires
N/A
36.3 W
100-240 V~ 50-60 Hz
25.2 V
24.2 V 1.5 A
Max. power 0.45 kW, 450 W
Model NBW25D201D5N-EU NBW25D201D5N-EUNBW25D201D5N-US
Model NBW25D201D5N-EU
Front and rear direction indicators
Nominal Power 0.25 kW, 250 W
21.6 V
25.2 V
0°C–44°C (32–111°F)
220 Wh
10.2 Ah
Protection against overvoltage/undervoltage/short circuit/overcur-
rent/over temperature
Approx. 20 km/h (12.4 mph)
Approx. 25 km (15.5 miles)
Approx. 20 km (12.4 miles)
Approx. 12%
Mostly smooth roads or normal asphalt, tarmac roads
-10–40°C (14–104°F)
-10–50°C (14–122°F)
IPX4
Approx. 7.5 h
90 kg (198 lbs)
14–60 years old
130–190 cm (4'3''–6'2'')
[1]: Theoretical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), 70% of max. speed on average on pavement.
[2]: Typical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), at the max. speed on average on pavement.
* Some of the factors that affect range include speed, load, number of starts and stops, ambient temperature, etc.
Tire
Other
051401B 051401D
Approx. 14.2 kg (31.3 lbs)Net Weight
NBW25D201D5N-US
03 04
This product is certified to ANSI/CAN/UL-2272 by TUV Rheinland.
The battery complies with UN/DOT 38.3.
The battery complies with ANSI/CAN/UL-2271.
European Union Compliance Statement
Important WEEE information
This symbol on the product or on its packaging indicates that used electrical and electronic products should not be
mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste
equipment by arranging to return it to designated collection points.
Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on
human health and the environment, which could otherwise arise from inappropriate waste handling.
Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation.
Please contact your local authority for further details of your nearest designated collection point.
Battery recycling information for Users
This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted
municipal waste.Your participation is an important part of the effort to minimize the impact of batteries and
accumulators on the environment and on human health. For proper recycling you can return this product or the
batteries or accumulators it contains to your supplier or to a designated collection point.
Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on
human health and the environment, which could otherwise arise from inappropriate waste handling.
Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation.
there are separate collection systems for used batteries and accumulators.
Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center.
Radio Equipment Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential
requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU.
Restriction of the use of certain hazardous substances (RoHS) Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on)
Certifications
3meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU)
2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment
("RoHS recast" or "RoHS 2.0").
Machinery Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential
requirements and other relevant provisions of the Machinery Directive 2006/42/EC.
EU Authorised Representative:
Segway-Ninebot Europe
Dynamostraat 7, 1014 BN Amsterdam, The Netherlands.
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051401E, 051401B, 051401D, 051402E,
051402B comply with the essential requirements and other relevant provisions of the Radio Equipment Directive
2014/53/EU, the machinery directive 2006/42/EC, and the RoHS Directive 2011/65/EU and amendment
Commission Delegated Directive (EU) 2015/863.
The declaration of conformity can be viewed at the following address:
https://eu-en.segway.com/instruction-manuals
UK Compliance Statement
Radio Equipment Regulations 2017
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential
requirements and other relevant provisions of Radio Equipment Regulations 2017.
The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations
2012
Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on)
meets the requirements of The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic
Equipment Regulations 2012.
Supply of Machinery (Safety) Regulations 2008
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential
requirements and other relevant provisions of The Safety of Supply of Machinery (Safety) Regulations 2008.
UK Authorised Representative：
UKCA Experts Ltd.
Dept 302, 43 Owston Road Carcroft, Doncaster, DN6 8DA, United Kingdom
EN EN
05 06
EN EN
5Common Failures
Possible causesError code Solution
Bluetooth communication failure
Abnormal 1A phase current sampling of motor
Abnormal 1B phase current sampling of motor
Abnormal 1C phase current sampling of motor
Abnormal throttle hall sampling
Abnormal brake hall sampling
Abnormal default voltage
Abnormal data writing/reading
Incorrect FLASH operation
Default S/N
Abnormal battery temperature
Abnormal controller temperature
Abnormal motor temperature
Motor not calibrated
Abnormal bus current sampling
Motor phase loss
Motor stalled
10
11
12
13
14
15
24
26
31
35
39
40
41
42
45
50
52
Check the connection of the dashboard communication
wire and the control cable, or contact after-sales service
or an authorized dealer.
Please contact after-sales service or an authorized
dealer.
Please contact after-sales service or an authorized
dealer.
Check whether the KickScooter's S/N is the default S/N.
Check the working environment of battery, or contact
after-sales service or an authorized dealer.
Controller temperature is too high, please contact
after-sales service or an authorized dealer.
Please contact after-sales service or an authorized
dealer.
Check whether the wire connected with the motor and
the controller is loose, or contact after-sales service or an
authorized dealer.
Check whether the KickScooter is overload, or contact
after-sales service or an authorized dealer.
Check whether the throttle is pressed when powered on,
or contact after-sales service or an authorized dealer.
Check whether the breke lever is squeezed when
powered on, or contact after-sales service or an
authorized dealer.
Check whether the wire connected with the battery cable
and the controller is loose, or contact after-sales service
or an authorized dealer.
4
Ninebot is the trademark of Ninebot (Beijing) Tech Co., Ltd; Segway and the Rider Design are the registered trademarks of
Segway Inc., App Store and Apple Logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks
of Google LLC.The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by Segway-Ninebot is under license. Other trademarks and trade names are those of their respective owners.
The KickScooter is covered by relevant patents. For patent information, go to http://www.segway.com
We have attempted to include descriptions and instructions for all the functions of the KickScooter at the time of printing.
However, due to constant improvement of product features and changes of design, your KickScooter may dier slightly
from the one shown in this document. Scan the QR code or visit the Apple App Store (iOS) or the Google Play Store
(Android) to download and install the App.
Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions
mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and
functionality of the KickScooter product and documentation without prior notice.
© 2023 Ninebot (Beijing) Tech Co. Ltd. All rights reserved.
（※The Segway-Ninebot App can support KickScooter with built-in Bluetooth）
Trademark
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051401B, 051402B comply with the
essential requirements and other relevant provisions of the Radio Equipment Regulations 2017, Supply of Machinery
(Safety) Regulations 2008 and the Restriction of the Use of Certain Hazardous Substances in Electrical and
Electronic Equipment Regulations 2012.
The declaration of conformity can be viewed at the following address: www.segway.com
Bluetooth Frequency Band(s)
Max. RF Power
2.4000-2.4835GHz
≤1mW
07 08