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C:\Users\User\Desktop\SONY
TW\SYTW21_AP_EU_RG32\5028598011_EU\01_5028598011_EU_GB\00_5028598011_EU_
COV\010COV.fm
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KD-32W800 / 32W804
5-028-598-01(1)
KD-32W800 / 32W804
5-028-598-01(1)
Television
Reference Guide GB
Guide de référence FR
Guía de referencia ES
Referentiegids NL
Referenzanleitung DE
Guia de referência PT
Guida di riferimento IT
Referensmaterial SE
Referencevejledning DK
Viiteopas FI
Referanseveiledning NO
Przewodnik PL
Referenční příručka CZ
Referenčná príručka SK
Felhasználói útmutató HU
Ghid de referinţă RO
Информация за продукта BG
Οδηγός αναφοράς GR
Başvuru Kılavuzu TR
2GB
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KD-32W800 / 32W804
5-028-598-01(1)
About Manuals
This TV comes with the following manuals. Please retain the manuals for future reference.
Setting menus are subject to change without notice.
Note
• Before operating the TV, please read the “Safety Information”.
• Read the supplied safety documentation for additional safety
information.
• Images and illustrations used in the Setup Guide and this
manual are for reference only and may differ from the actual
product.
• The “x”/“xx” that appears in the model name corresponds to a
numeric digit, related to design, colour or TV system.
Location of the identification label
Labels for the TV Model No., Production Date (year/month)* and
Power Supply rating are located on the rear of the TV or package.
* Only on limited region/country/TV model.
Notice for Radio Equipment
Hereby, Sony Corporation declares that the radio equipment
types KD-32W800, 32W804 are in compliance with Directive 2014/
53/EU. The full text of the EU declaration of conformity is available
at the following internet address: https://compliance.sony.eu
For this radio equipment, the following restrictions on putting into
service or of requirements for authorization of use apply in
AT, BE, HR, CY, CZ, DK, EE, FI, FR, DE, EL, HU, IE, IT, LV, LT, LU, MT,
NL, PL, PT, SK, SI, ES, SE, UK, UK (NI), IS, LI, NO, CH, BG, RO, TR, AL,
BA, MK, MD, RS, ME, Kosovo :
5150 - 5350 MHz band is restricted to indoor operations only.
Installation/Set-up
Install and use the TV set in accordance with the instructions
below in order to avoid any risk of fire, electric shock or damage
and/or injuries.
Installation
• The TV set should be installed near an easily accessible mains
socket.
• Place the TV set on a stable, level surface to prevent it from
falling over and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked
over.
Setup Guide
• TV installation and setup.
Reference Guide (this manual) / Safety Documentation
• Safety information, remote control, troubleshooting, wall-mount
installation, specification, etc.
Help Guide (On screen Manual)
• Settings, functions, Internet
connection, troubleshooting, etc.
• To open it, press the HELP button on
the remote control and select Help
Guide.
• You can refer to the Help Guide with your
smartphone.
https://rd1.sony.net/help/
tv/iaepm1/h_aep/
IMPORTANT - Read the End User Software Licence
Agreement before using your Sony product. Using your
product indicates your acceptance of the End User Software
Licence Agreement. The software licence agreement between
you and Sony is available online at Sony website
(https://www.sony.net/tv-software-licenses3/) or on your
product screen. Press (Quick Settings) on the remote
control and select [Settings] [Device Preferences]
[About] [Legal information] [Notices and licences].
IMPORTANT NOTICE
Safety Information
3GB
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KD-32W800 / 32W804
5-028-598-01(1)
• Install the TV so that the TV’s Table-Top Stand does not protrude
out from the TV stand (not supplied). If the Table-Top Stand
protrudes out from the TV stand, it may cause TV set to topple
over, fall down, and cause personal injury or damage to the TV.
Transporting
• Before transporting the TV set, disconnect all cables.
• Two or more people are needed to transport a large TV set.
• When transporting the TV set by hand, hold it as shown below.
Do not put stress on the LCD panel and the frame around the
screen.
• When lifting or moving the TV set, hold it firmly from the
bottom.
• When transporting the TV set, do not subject it to jolts or
excessive vibration.
• When transporting the TV set for repairs or when moving, pack
it using the original carton and packing material.
Topple prevention
Remote Control and TV
The remote control shape, layout, availability
and function of remote control buttons may
vary depending on your region/country/TV
model/TV settings.
(Microphone) / (Google Assistant):
Use Google Assistant*1*2 or voice search*2.
For hints on how to control your TV, press
the microphone button on the remote
control and say “voice hints”.*1
////: On screen menu navigation
and selection.
TV: Switch to input.
(Power)
Number buttons
/ (Info/Text reveal):
Display
information.
(Text): Display text information.
(YouTube™/Freeview Play)*3/ NETFLIX /
Disney+ / Prime Video / Colour buttons
12
4
10 mm - 12 mm
M6 screw
(not supplied)
Screw
(not supplied) Cord
(not supplied)
1.5 N·m
{15 kgf·cm}
ȫ
Ȫ
Ȭ
ȭ
Ȯ
MIC
/
ȩ
4GB
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GUIDE/ : Display the digital programme
guide of TV.
REC LIST: Display the Rec list of USB HDD.
(Input select): Display and select the
input source, etc.
(Quick settings): Display Quick
Settings.
BACK/
HOME
+/– (Volume)
(Jump)
(Mute)
CH +/–//: Select the channel, or next
() / previous () page.
AUDIO: Select the sound of multilingual
source or dual sound (depend on
programme source).
(Subtitle setting)
HELP: Display the Help menu.
///
REC: Record the currently viewed
programme on USB HDD.
EXIT
(Power)
Remote Control sensor / LED
*1 Only on limited region/country/TV model/
language.
*2 Google Assistant or voice search requires an
Internet connection.
*3 Feature support depends on region/country/TV
model.
Installing the TV to the Wall
Using the optional Wall-Mount Bracket
(SU-WL450)* (not supplied)
To Customers:
For product protection and safety reasons, Sony
strongly recommends that installation of your
TV be performed by Sony dealers or licensed
contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the
installation, periodic maintenance and
examination of this product.
Wall-Mount Bracket Installation Information
For instructions on Wall-Mount Bracket
installation, see the Installation Information
(Wall-Mount Bracket) on the product page for
your TV model.
https://www.sony.eu/support
• Follow the instruction guide provided with the
Wall-Mount Bracket for your model. Sufficient
expertise is required in installing this TV,
especially to determine the strength of the
wall for withstanding the TV’s weight.
• Sony is not liable for any damage or injury
caused by mishandling or improper
installation.
• Only qualified service personnel should carry
out wall-mount installations.
• For safety reasons, it is strongly recommended
that you use Sony accessories, including:
—Wall-Mount Bracket SU-WL450
• Be sure to use the screws supplied with the
Wall-Mount Bracket when attaching the Wall-
Mount Bracket to the TV set. The supplied
screws are designed as indicated by
illustration when measured from the attaching
surface of the Wall-Mount Bracket.
The diameter and length of the screws differ
depending on the Wall-Mount Bracket model.
Use of screws other than those supplied may
result in internal damage to the TV set or
cause it to fall, etc.
For more information, refer to
the Help Guide.
Screw (M6)
Wall-Mount Bracket
10 mm - 12 mm
TV’s rear cover
5GB
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KD-32W800 / 32W804
5-028-598-01(1)
• Be sure to store the unused screws and Table-
Top Stand in a safe place until you are ready to
attach the Table-Top Stand. Keep the screws
away from small children.
*Only on limited region/country/TV model.
Troubleshooting
General troubleshooting for issues like: black
screen, no sound, frozen picture, TV does not
respond, or network is lost, do the following
steps.
1Restart your TV by pressing the power button
on the remote control for about five seconds.
The TV will restart. If the TV does not recover,
try unplugging the mains lead then press the
power button on the TV and release it. Wait
for two minutes, and plug in the mains lead.
Or, press the power button on the TV for
about 40 seconds until the TV turns off.
2Refer to the Help menu by pressing HELP on
the remote control.
3Connect your TV to the Internet and perform
a software update. Sony recommends you to
keep your TV software updated. Software
updates provide new features and
performance improvements.
4Visit Sony support website (information
provided at the end of this manual).
When you plug in the TV, the TV may not be
able to turn on for a while even if you press
the power button on the remote control or
the TV.
It takes time to initialize the system. Wait for about
one minute, then operate it again.
The remote control does not function.
• Replace the batteries.
The parental lock password has been
forgotten.
• Enter 9999 for the PIN and enter the new PIN.
Specifications
System
Panel system: LCD (Liquid Crystal Display) Panel,
LED Backlight
TV system: Depend on your country/area
selection/TV model
Analogue: B/G, D/K, I
Digital: DVB-T/DVB-C/DVB-T2
Satellite: DVB-S/DVB-S2
Colour system: PAL/SECAM
Channel coverage: Depend on your country/
area selection/TV model
Analogue: UHF/VHF/Cable
Digital: UHF/VHF/Cable
Satellite: IF Frequency 950-2150 MHz
Sound output: 5 W + 5 W
Wireless technology
Protocol IEEE 802.11a/b/g/n
Bluetooth® Version 5.0
Frequency band(s)
Input/Output jacks
Antenna (aerial)/cable
75 ohm external terminal for VHF/UHF
Satellite antenna
Female F Type Connector, 75 ohm.
DiSEqC 1.0, LNB 13 V/18 V & 22 kHz tone, Single
Cable Distribution EN50494.
For more information on
troubleshooting, refer to the
Help Guide.
Frequency range Output power
Wireless LAN (TV)
2400-2483.5 MHz
5150-5250 MHz
5250-5350 MHz
5470-5725 MHz
5725-5875 MHz
< 20.0 dBm
< 23.0 dBm
< 23.0 dBm
< 30.0 dBm
< 13.98 dBm
Bluetooth® (TV)
2400-2483.5 MHz < 10.0 dBm
Bluetooth® (Remote control)
2400-2483.5 MHz < 10.0 dBm